YallaToSyria logo — map of Syria with flag stripe YallaToSyria
Legal

Terms of Service

These terms explain how we help you plan and connect with local providers — and the legal limits of our role.

Last updated: 4 June 2026

1. Agreement

These Terms of Service (“Terms”) govern your access to yallatosyria.com, our content, and guidance services operated by YallaToSyria. If you do not agree, do not use the site or our direct contact channels.

2. Nature of our services

YallaToSyria provides comprehensive travel guides, updates, and tourism information. In addition, we act as a travel facilitation and guidance platform. When you contact us, we help you plan your trip and connect you with trusted local guides, car rental companies, and hotels.

We are not the final service operator: any bookings or financial agreements resulting from our recommendations are made directly between you and the service provider (third party) and are subject to their own terms. We are not a traditional travel agency, do not issue visas, and do not provide legal advice.

3. Direct assistance and contact bookings (WhatsApp & email)

Through our direct contact channels we aim to provide the highest level of assistance possible to tourists and expats. Advice, recommendations, and booking help offered via WhatsApp or email are based on our field experience and current market updates.

However, the traveller remains responsible for verifying final booking details and ensuring they match their needs before paying any service provider.

4. Accuracy and updates

Border rules, visas, security, and prices change frequently. We strive for accuracy but cannot guarantee that every article is current at the moment you read it. Always verify with official sources before travelling.

See our Disclaimer for full limits on liability.

5. Acceptable use

You agree not to:

  • Use the site for unlawful purposes or to harass others.
  • Attempt to hack, scrape at scale, or disrupt our servers.
  • Copy or republish substantial parts of our content without permission (see section 6).
  • Misrepresent our content as official government or legal advice.

6. Intellectual property

Text, images, logos, and design on yallatosyria.com are owned by YallaToSyria or our licensors. You may share links and quote short excerpts with clear attribution and a link to the source page. Commercial reuse requires written permission.

7. Service providers (guides, cars, and hotels)

We work hard to connect you with the best local services for your comfort. However, YallaToSyria is not legally responsible for any dispute, cancellation, or poor service from airlines, hotels, car rental offices, or independent guides.

Any claim for compensation or refund must be directed to the relevant service provider. Our articles may link to external sites (embassies, social networks) — we are not responsible for their content or policies.

8. Limitation of liability

To the fullest extent permitted by law, YallaToSyria is not liable for indirect, incidental, or consequential damages arising from your use of the site, reliance on its content, or on direct-contact recommendations, including travel delays, denial of entry, injury, or financial loss.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

9. Indemnity

You agree to indemnify us against claims arising from your misuse of the site, contact channels, or violation of these Terms.

10. Changes and termination

We may modify these Terms or suspend the site at any time. Material changes will be reflected by updating the date on this page.

We are here to serve you. Our first goal is to make your visit to Syria safe, enjoyable, and as smooth as possible. If you have any questions about how travel arrangements or bookings work, do not hesitate to talk to us.